Understanding your teammates for improved communication with Kevin Henry

Kevin Henry

Kevin is the host of Dental Assistant Nation, a podcast designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. He is also certified as a DiSC trainer, helping dental practices learn how to understand each other better through personality assessments and training. With more than 20 years in the dental publishing industry, Kevin Henry is the former group editorial director for Dental Products Report, managing editor for Dental Economics, and current editor in chief of Dr. Bicuspid.

The High Performing Dental Team · #83 Interview with Kevin Henry

In the debut episode of the newly rebranded The High Performing Dental Team podcast (formerly Novonee on the Go), host Dayna Johnson kicks off a new era with a very special guest—her husband, industry expert, and dental assistant advocate Kevin Henry.

Together, they dive into one of the most pressing topics in today’s dental practices: team communication and onboarding. As dental offices continue to face staffing shortages, more new team members are entering the field with little or no experience, and Kevin emphasizes the importance of providing proper, consistent training—rather than relying on overwhelmed current staff to pass down tribal knowledge that may not align with best practices.

They stress the need for step-by-step protocols, onboarding systems, and support from reputable resources like OSAP and community groups like ADDOM or Novonee. Kevin also highlights the significance of understanding different personality styles using tools like DISC, explaining how recognizing each other’s communication styles can transform team dynamics.

Drawing from both professional and personal experience, Kevin and Dayna show how mutual respect and open dialogue create stronger, more effective dental teams. For those interested in DISC training or Kevin’s speaking engagements, he can be reached at [email protected] . For more free content or to subscribe to the podcast, visit novonee.com/media .